Terms & Conditions

SMS Consent Communication:

The phone numbers you collect as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If customers consent to receive SMS messages, they may receive communications such as: Example: “Hello, this is Jon at Planter Shop LLC on 1/1/2020 at 8:00 AM. The order you placed on 12/1/19 has arrived at Planter Shop LLC. Pick-up at your convenience. Reply STOP to opt out of SMS messaging at any time.”

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Promotions or offers

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may send up to 2 messages per week related to order status, billing, etc. Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your order status or account status.”

Potential Fees for SMS Messaging:

Be aware that standard message and data rates may apply, depending on the recipient’s carrier’s pricing plan. These fees may vary for domestic and international messages.

Opt-In Methods:

Customers may opt in to receive SMS messages via:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

Opt-Out Methods:

Customers can opt out at any time by replying “STOP” to any SMS message. Alternatively, they can contact you directly to be removed from the messaging list.

Help:

If customers are experiencing issues, they can reply with “HELP,” or you can provide them with direct assistance via a contact link or phone number.

Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.
• Message frequency may vary.